Right of cancellation and model withdrawal form

You can cancel your order without giving any reason within 14 days from the day on which you or a third party indicated by you (other than the carrier) receives the last good purchased.

You must inform us (Brightgreen Europe GmbH, Sedanstr. 18, 58507 Lüdenscheid, Telefax: +49 (0)2351 6583066, Email: [email protected]) on the basis of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to cancel your order. You may submit your request using this withdrawal form which isn’t mandatory.

LINK to withdrawal form

To meet the cancellation deadline, it is sufficient for you to send your communication before the 14 days’ cancellation period has expired.

Effects of cancellation 

We will reimburse all payments received from you for the goods purchased and will also reimburse delivery charges for the least expensive type of delivery offered by us, no later than 14 days from the day on which we received the above communication. We will use the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

Note that you must send back the goods no later than 14 days from the day on which you communicate your cancellation. The deadline is met if you send back the goods within the deadline of 14 days. You will have to bear the direct cost of returning these goods. You may be liable if the value of the goods returned diminishes due to the handling of the goods (except when it was necessary to establish the nature, characteristics and functioning of the goods).

Model withdrawal form

Complete and return this form only if you wish to withdraw from the contract to:

Brightgreen Europe GmbH

Sedanstr. 18

58507 Lüdenscheid

Germany

Telefax: +49 (0)2351 6583066

Email: [email protected]

I/We(*) hereby give notice that I/We(*) withdraw from my/our(*) contract of sale of the following goods:


Ordered on (*)/received on (*)

Name of consumer(s)

Address of consumer(s)

Date

Signature

 

(*)Delete as appropriate.